Observability · Metrics
Metrics that drive
decisions
We turn technical signals into business knowledge. Prometheus, Grafana and VictoriaMetrics managed as a service, with SLOs defined alongside your teams and dashboards that anyone in the organisation can understand.
Our approach
Three pillars of our metrics practice
Every organisation needs to view the state of its platform from three different angles: business, service, and operations.
Business Metrics
Conversion rate, checkout time, public API availability. We instrument your services so that metrics speak the language of your business, not just your systems.
- KPIs linked to revenue and retention
- Instrumentation with OpenMetrics
- Aggregations by business domain
SLIs / SLOs
We define service level indicators and objectives alongside your team that protect the end-user experience. Error budgets that balance delivery speed with stability.
- SLO definition workshop
- Error budgets and burn-rate alerts
- Alertmanager integration
Executive Dashboards
Panels designed so your technical and business leadership can make decisions with confidence. Grafana as a unified visualisation platform with role-based access control.
- Audience-centred design
- View hierarchy (C-Level to SRE)
- Export to PDF and Slack
Technology stack
Platforms we work with
Top-tier open-source technology, combined with sound judgement. No vendor lock-in, no unnecessary licences.
Why Prometheus + VictoriaMetrics?
Prometheus leads scraping and alert definition. VictoriaMetrics scales long-term storage with up to 10x better performance-to-cost ratio compared to native TSDB. Thanos adds high availability and global queries in multi-cluster environments.
Grafana as the universal visualisation layer
A single panel connecting to Prometheus, VictoriaMetrics, InfluxDB, Elasticsearch and over 50 data sources. Dashboards as code (Grafonnet/JSON) under version control, deployed automatically by CI/CD.
Methodology
How we do it
An iterative and collaborative process that ensures what we measure is truly what matters.
Discovery and mapping
We audit existing services, identify what is already measured and what is missing. We define the critical metrics map together with Product Owners and engineers.
Instrumentation and deployment
We instrument the code, deploy exporters and configure scrapers. Everything as code (Helm Charts, Terraform) with automated validation in the pipeline.
Dashboards, alerts and handover
We build the dashboards, fine-tune alert rules to eliminate noise, and train your team so they can evolve the platform independently.
Ready to measure what matters?
Do your dashboards tell the truth?
We design panels your engineers will want to use and your executives will understand instantly. No noise, no irrelevant data.